Our process includes three steps, pre-agreement, during and outcome:

• Pre-agreement:
  • Our experts visit your plant to identify your challenges and implement mitigation action(s) when needed. 
  • We work with you to define roles and responsibilities on the work required to ensure your plant success for the long run.
• During the agreement:
  • We seek continual operating cost reduction for your business
  • We conduct performance monitoring to ensure optimum asset life and reliability.  We combine our advanced remote monitoring solution with service visits from our experts to do so. 
• Outcome:
  • We guarantee the performance of your plant for water quality or quantity.
  • We provide knowledge transfer on an efficient and effective operations from our experts to your operation team.

Together, we create value by extending membrane life, optimizing operation and reduce the costs associated with the operation of the plant. SUEZ takes the responsibility of membrane element replacement to guarantee performance in water quality and quantity.  Our customers generally benefit from lower monthly payments and less money upfront compared to other services and products. SUEZ guarantees water quality and quantity for your membrane-based water and wastewater plants while not directly operating them. This ability enables you to keep operation and maintenance activities, enhanced with our guidance.

To ensure success in the long run, SUEZ can also make initial capital investments in your plant to modernize it. This is done at no or low upfront cost to you so you can benefit from the lower initial investment.

With an OnBoard program, SUEZ is part of your operations and we are there to guide you and your team in learning on the inner workings of SUEZ’ s water treatment technologies and on the industry’s best practices. As a guide, SUEZ can show you how to perform the key tasks of the job, so you can build confidence to successfully operate and maintain your water or wastewater plant.

Our long-term agreement means that we will be there for you in any situation where you need us. Our expertise and experience are maintained through the manufacturing, design, and operation of thousands of water and wastewater treatment facilities. We believe that by providing long-term access to our network of process engineers, service technicians, and maintenance planning specialists, we help you manage effectively and economically your plant.

At SUEZ, we have the ability to monitor your plant using service visits and our advanced remote monitoring solution.  We can detect early signs of a problem and guide your team to make corrections to process parameters. We will give recommendations for pre-treatment adjustments or for a different cleaning chemical. Our technology gives us the ability to be proactive in preventing problems before they occur.